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691 jobs found
29.04.2024
JPM
JPMorgan Production Support Lead United States, Texas, Plano
Manage Production support efforts to support customer issues including daily health checks of applications, prioritize and resolve production incidents. Participate in critical incident response calls and serve as an escalation...
Lead prioritization and resolution of production support issues impacting our clients. Facilitate technical calls with Engineering and Product to analyze production support issues. Lead root cause analysis efforts to identify...
Using your Java, database, and web API and UI skills to solve critical customer technical issues to R&D from our Technical Support organization. Figuring out ways to "find the bug"...
5+ years of experience managing technical teams, in a production support or internal help desk function, with deep exposure to contact center and e-commerce technologies. Familiar with ITIL standard methodologies...
Analyze and troubleshoot production application flows to ensure end-to-end application or infrastructure service delivery supporting the business operations of the firm. Improve operational stability and availability through participation in problem...
Release Work Order through SAP and MES. Plan, schedule, monitor and follow up closely on production performance and expedite the work order to ensure shipments to customer are meet. Regular...
Fortune 100 company with small town atmosphere. Stable long-term employment. 401K with company match upon hire. Medical, Dental and Vision Insurance Plans. Health Savings Account (HSA). Tuition Reimbursement program. Paid...
Manage Production support efforts to support customer issues including daily health checks of applications, prioritize and resolve production incidents. Participate in critical incident response calls and serve as an escalation...
Searching for production support work in the tech industry? Expoint is the perfect site for you! Our job searching platform is solely dedicated to tech opportunities, giving you access to a wide range of roles with top companies.
So, what is production support? In this role, you’ll be the first line of defense when issues arise or as new features or products are released. You’ll be responsible for tracking and resolving issues reported by customers, ensuring a high level of customer satisfaction.
Working in production support requires strong analytical skills and the ability to work in a fast-paced environment. You’ll be able to quickly identify problems, isolate root causes and develop solutions. You need to have excellent communication skills to work well with customers, developers, product managers and other stakeholders. Plus, knowledge of coding and scripting would certainly help!
As a production support specialist, you’ll be a highly valued member of any tech company, helping to ensure its products and services meet the highest standards. If this type of position sounds interesting to you, make sure to visit Expoint and check out the openings. We’ve got a wide selection of roles waiting for you right now!